We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...ready to be part of a mission-driven team dedicated to helping Maryland residents access quality healthcare? 1st Choice is seeking motivated Healthcare Enrollment Call Center Representatives who thrive in a fast-paced, metrics-driven environment. This is a fully remote...
...My client is looking for a mid to senior level real estate litigation attorney. They are a highly successful and well know mid sized firm. This is a hybrid position for remote flexibility. We are looking for an ambitious attorney who can work autonomously with little...
...Company Description Music To Your Home has been providing high-quality in-home music instruction in Rockland County, New York, Northern... ...skills Knowledge of Music Theory and Music Education Experience in Piano teaching Strong communication and interpersonal skills...
Board of Directors (Vice Chair) - Creative Writing Nonprofit Society of Young Inklings equips the next generation of storytellers with the community and creative tools they need to thrive. As part of the Board of Directors, you'll support our mission to guide youth writers...
...lead employee who audits coded records for multiple... .... This is a 100% remote position eligible for... ...procedures, ancillary testing, medications, laboratory and other... ...problems referred by coders or departmental... ...certification Professional Experience Requirements: If...