Job Description

Job Description

Job Description

Company Background

Founded in 2004, eShipping is a leading, tech-enabled, non-asset based provider of managed transportation services. Through its proprietary eShipManager® platform, the company offers a full suite of outsourced logistics solutions, including freight optimization and management, less-than-truckload and truckload brokerage, international air and ocean services, customs brokerage, parcel, final mile, drayage, warehousing, and distribution. eShipping is headquartered in Kansas City, Missouri, with regional office locations and distribution centers across the United States.

Position Summary

The Senior Quality Engineer plays a pivotal role in ensuring that products meet the highest standards of quality and compliance. This individual develops and implements quality control systems including automated testing, thorough audit performance and inspections, and data analysis to identify trends and areas for improvement. Collaborating closely with engineering, product, and other departments, the Senior Quality Engineer works to enhance engineering efficiency while improving quality of releases. This role also involves leading quality improvement projects, providing training and support to engineers, and staying abreast of industry standards and regulations. With a strong background in engineering, quality management, and relevant certifications, this individual brings meticulous attention to detail, excellent problem-solving skills, and effective communication to the team.

Essential Duties and Responsibilities

Duties include but are not limited to the following:

• Vet, implement, and continuously update automated testing tools that drive efficiencies and quality improvements

• Create automated tests as part of features and rollouts to improve the testing process

• Meticulously analyze software applications to ensure quality, adopt more advanced analytical techniques and tools to improve accuracy

• Review API designs for consistency and conformation to the latest design standards. Contribute to improvements to API documentation and testing procedures of API results

• Test software applications, validate data quality, and ensure accuracy for data warehousing and business intelligence activities

• Verify adherence to quality assurance processes throughout the software lifecycle

• Perform manual verification of changed or new features, while continuously pressing to find ways to streamline or automate the process to enhance efficiency

• Conduct smoke testing to ensure that the most critical functions of the software are working correctly

• Perform end-to-end testing to validate the complete flow of the application from start to finish

• Execute regression testing to ensure that new code changes do not adversely affect existing functionalities

• Other duties as assigned by leadership

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong analytical and problem-solving skills

• Knowledge and hands-on experience using automated testing tools

• Experience with quality assurance methodologies

• Excellent communication and interpersonal skills

• Ability to work collaboratively in a team environment

• Detail-oriented with a focus on delivering high-quality results

• Ability to work independently with minimal leadership oversight

• Ability to understand, interpret, and explain complex, abstract issues and respond appropriately

• Able to utilize sound, independent judgment and make responsible decisions and recommendations

Minimum Education and Experience

• At least 4 years of experience in a role with responsibility for automated and manual testing, even if testing was not the exclusive focus

• Minimum of 6 years of experience working for a technology-focused company

• Experience in the transportation industry and familiarity with transportation management systems (TMS) are a strong plus

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field

• Experience in software development and product or project management

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.

• Physical Demands: While performing the duties of this job, the employee is regularly required to remain in a stationary position for at least 50% of the time. The employee needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The general level of physical activity would be defined as sedentary. The employee is regularly required to operate a computer and other office productivity machinery, such as a calculator, telephone, copy machine, and printer. Some movements of the hands, arms, and wrists may involve repetitive motions. Specific vision abilities required by this job include the ability to detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, and assess various activities and surroundings.

• Cognitive/Mental Requirements: While performing the duties of this job, the employee is regularly required to comprehend and use basic language, either written or spoken, to communicate simple and complex information, ideas, and information. The employee is also required to use logic to define problems, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations. The employee must use problem-solving skills to formulate and apply appropriate courses of action for routine or familiar situations. The employee may be required to perform numerical operations including basic counting, adding, subtracting, multiplying, and dividing or more complex quantitative calculations.

• Work Environment: While performing the duties of this job, the employee is inside a central heat and air-conditioned office building. The noise level in the work environment is minimal.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of an employee. Duties, responsibilities, and activities may change at any time with or without notice.

eShipping LLC is an Equal Opportunity Employer.

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