Job Description

Summary

Thompson Palm Springs is now recruiting for an experienced Event Planning Manager to join the hotel’s pre-opening team. Thompson Palm Springs is the desert’s most exciting destination tailored for influential locals and sophisticated globetrotters alike. Situated at the heart of the city’s iconic Palm Canyon Drive, the hotel will offer a collection of 168 bungalow-inspired guest rooms and suites coupled with our total event space of 8,000 square feet plus additional outdoor and unique spaces. Thompson Palm Springs will also house its own mainstay dining concept that will feed into the menus at two bespoke pools and accompanying lounges. An impressive array of ground-level retail space spanning over 30,000-square-feet, guests will also have access to a state-of-the-art fitness center and a first-of-its-kind tasting room from HALL Napa Valley, with additional tenants to follow. 

The Event Planning Manager's primary focus is servicing group sales and local catering bookings. This position acts as the liaison between clients and the hotel staff, and to ensure a successful event by communicating details to each department and aiding the banquet team where needed.  Responsibilities include: administering the Sales agreement, detailing all Food, Beverage and A/V needs, managing room blocks and pick up, billing instructions and final review. Event Planning Managers also are the on-site contacts and are responsible for the smooth execution of all events.

The salary range for this position is $66,560 to $78,700. This is the pay range for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education

Qualifications

• • A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills
  • A minimum of 1 year of hotel event sales/event planning or comparable experience preferred

  · Produce quotes and written confirmation to all clients and staff in a timely and thorough manner in the form of banquet event orders and group resumes.

  · Meet with clients to work out the details of their functions. Escort clients through the property and highlight features of facility as well as available services

  · Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests needs are being met

  · Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty

  · Work with vendors as needed and adhere to internal event budgets.

  · Work within hotel booking guidelines, client outreach, policy standards, procedures, operational guidelines & service manual

  · Review & coordinate with Banquet Chef’s on creative menus & new product ideas

  · Must be proficient in general computer knowledge

  · Candidates should be extremely detail oriented, organized and be able to handle a fast-paced environment

  · Prefer two years hotel experience or completed Event Management trainee program

  Why work for Thompson Palm Springs? 

  • Health, Dental, Vision Insurance eligibility after 30 days of employment
  • Paid Time Off (PTO)
  • Compassionate Leave
  • Life Insurance
  • Paid Holidays
  • 401k Retirement Savings Plan & Company Match 
  • Paid Parental Leave & Adoption Assistance Program 
  • Free & Discounted Hotel Rooms at Hyatt Hotels around the World! 
  • Tuition & Wellness Reimbursement

  Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing 

  Hyatt is an equal opportunity employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity 

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