Job Description

Job Description

Job Description

Purpose of Customer Service & Accounting Assistant

The Customer Service & Accounting Assistant will provide customer service to clients, vendors, customers, and the Made In Oregon Management Team.

Position Responsibilities – Customer Service

1. Clients/Customer and Vendor Support
   • Answer queries, questions, and requests in a timely and professional manner
   • Resolve complaints and/or discrepancies
   • Process orders and return goods requests
   • Maintain client, customer, and vendor databases
2. Management Team Support
   • Support Management with prompt, efficient, and accurate information
   • Respond quickly to Management requests
   • Serve as alternate support for assigned functions and/or duties
   • Coordinate with other Made In Oregon Teams to ensure requests and goals are being met
3. Administrative
   • Create and maintain correspondence and documentation
   • Generate and interpret logical reports when requested
4. Communication
   • Professionally communicate via telephone and electronic communication

Position Responsibilities – Accounting Assistant

1. Accounting
   • Prepare financial statements
   • Reconcile bank accounts
   • Process invoices
   • Handle day-to-day financial transactions
2. Administrative
   • Create and maintain correspondence and documentation
   • Generate and interpret logical reports when requested
3. Communication
   • Professionally communicate via telephone and electronic communication

Other

Problem Solving

Knowledge and experience

• Attention to detail and organization while multi-tasking
• Reliable work ethic and attendance
• Reporting and analytics
• Written and verbal communication skills
• Time management

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