Customer Service & Accounting Assistant Job at Made In Oregon, Portland, OR

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  • Made In Oregon
  • Portland, OR

Job Description

Job Description

Job Description

Purpose of Customer Service & Accounting Assistant

The Customer Service & Accounting Assistant will provide customer service to clients, vendors, customers, and the Made In Oregon Management Team.

Position Responsibilities – Customer Service

  1. Clients/Customer and Vendor Support
    • Answer queries, questions, and requests in a timely and professional manner
    • Resolve complaints and/or discrepancies
    • Process orders and return goods requests
    • Maintain client, customer, and vendor databases
  2. Management Team Support
    • Support Management with prompt, efficient, and accurate information
    • Respond quickly to Management requests
    • Serve as alternate support for assigned functions and/or duties
    • Coordinate with other Made In Oregon Teams to ensure requests and goals are being met
  3. Administrative
    • Create and maintain correspondence and documentation
    • Generate and interpret logical reports when requested
  4. Communication
    • Professionally communicate via telephone and electronic communication

Position Responsibilities – Accounting Assistant

  1. Accounting
    • Prepare financial statements
    • Reconcile bank accounts
    • Process invoices
    • Handle day-to-day financial transactions
  2. Administrative
    • Create and maintain correspondence and documentation
    • Generate and interpret logical reports when requested
  3. Communication
    • Professionally communicate via telephone and electronic communication

Other

Problem Solving

Knowledge and experience

  • Attention to detail and organization while multi-tasking
  • Reliable work ethic and attendance
  • Reporting and analytics
  • Written and verbal communication skills
  • Time management

Job Tags

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