Job Description

Priority Urgent Care is a rapidly expanding multi-facility urgent care provider in Bakersfield, California, seeking a highly skilled and motivated Practice Manager. As the Practice Manager, you will play a crucial role in ensuring the smooth operations of our clinic while providing exceptional patient care in a fast-paced environment. This dynamic and challenging position offers opportunities for growth and professional development.

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Position: Clinical Manager

Key Responsibilities:

Operational Leadership: Manage and supervise the daily operations of the urgent care center, ensuring compliance with regulatory standards and adherence to organizational policies.

Staff Management: Recruit, train, and lead a team of healthcare professionals, fostering a positive and collaborative work environment. Provide guidance and support to ensure the highest level of patient care.

Financial Management: Collaborate with the billing department to implement effective revenue management policies and procedures. Monitor billing and collection processes for optimal financial performance.

Quality Assurance: Implement and maintain quality assurance protocols to uphold the highest standards of patient care. Monitor and improve operational efficiency and performance metrics.

Patient Experience: Foster a patient-centered approach, ensuring a positive and welcoming environment for patients. Address patient concerns and feedback to enhance overall satisfaction.

Collaboration: Work closely with medical staff, administrative teams, and other departments to streamline communication and ensure coordinated patient care.

Communication with Upper Management: Provide regular updates and reports to upper management on clinic operations, challenges, and achievements. Collaborate with executives to align clinic goals with overall organizational objectives.

Work Schedule:

The position requires a flexible schedule which will include weekdays, and some assigned evenings and weekends.

Rotating paid holidays and on-call shifts may be part of the schedule.

Qualifications:

Medical Assistant certificate is a plus.

Proven experience in a healthcare leadership or management role

Strong knowledge of healthcare regulations, compliance, and quality assurance.

Excellent communication and interpersonal skills, including effective communication with upper management.

Ability to make sound decisions independently and solve complex problems.

Proficient in the use of healthcare management software and Microsoft Office Suite.

Required Competencies:

Be Respectful: Value all we come in contact with

Be Remarkable: Create a positive moment with every interaction

Be Safe: Keep ourselves and those around us safe

Be Honest: Be guided by truthfulness in all we do

Benefits include:

Medical Insurance: Comprehensive healthcare coverage with various plan selection

Dental Insurance: Coverage for preventive, basic, and major dental services.

Life Insurance: Employer-provided life insurance policy to protect your loved ones in the event of your passing.

Flexible Spending Account (FSA): Pre-tax savings account to cover eligible healthcare expenses.

Dependent Care Assistance (DCA): Pre-tax savings account to help offset dependent care costs.

Sick Time: Paid time off when you are ill or need to care for a sick family member.

Vacation: Paid time off for relaxation, personal pursuits, or travel.

401(k) Retirement Plan: Employer-sponsored retirement savings plan with the option for employee contributions and potential employer matching.

Cell Phone Stipend: A monthly stipend or reimbursement to help cover the costs associated with using a personal cell phone for work-related purposes. This benefit ensures that you can stay connected and effectively communicate with colleagues, patients, and other stakeholders.

Mileage Reimbursement: Priority Urgent Care offers mileage reimbursement if travel is required as part of your job responsibilities. This benefit helps offset the costs associated with using your vehicle for work-related travel, such as visiting different clinic locations or attending meetings.

These benefits are designed to support your overall well-being, provide financial security, and help you achieve a healthy work-life balance.

Please note that the benefits package may vary depending on the specific policies and offerings of the organization. It's always recommended to review the detailed benefit plan documents provided by the employer during the application or onboarding process for accurate and up-to-date information.

EOE / Drug-Free Workplace

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

Job Type: Full-time

Benefits:

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Medical Specialty:

Urgent Care

Schedule:

8 hour shift

Day shift

Evening shift

Holidays

Overtime

Weekends as needed

Experience:

Supervising: 2 years (Required)

Practice management: 2 years (Required)

Ability to Relocate:

Bakersfield, CA 93314: Must be located in the Greater Bakersfield area or be willing to relocate before starting work. (Required)

Work Location: In person

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