Job Description

• Act as a liaison between the manufacturer/supplier, trucking carrier and receiver
• Follow all standard operating procedures (SOP) requirements to ensure customers are well served and all company and customer requirements and company compliance standards are met
• Locate carriers for loads. Communicate with carrier by pickup, enroute, and at delivery.
• Persuade all carriers to use load tracking devices and applications
• Build, maintain, and leverage relationships with key carriers on all accounts to minimize the use of load boards 6. Accurately enter and maintain up-to-date information on a continuous basis in the transportation management system (TMS)
• Ensure that all the proper documents are completed and received before a carrier is used for the first time
• Persuade all carriers to use load tracking devices and applications
• Work quickly to resolve problems that may develop on a load
• Negotiate rates with carriers within the parameters provided by the Logistics Manager
• Accountable for growth on key accounts
• Work closely with the Logistics Manager, Senior Carrier Sales Representative, and the sales team to gain more business
• Assist co-workers with workflow spikes within the department
• Take calls during the evening and weekends as needed
• Work weekends and holidays as needed
• Handle aspects of the team members business in their absence as directed by the supervisor
• Ensure that all necessary paperwork is submitted to the Accounting department after each load is delivered 18. Communicate daily with the Senior Carrier Sales Representative.

• Proven ability to meet and/or exceed margin goals as defined and assigned by the company
• Proven ability to move an average of 25+ loads per week and achieve profit goals
• Computer Literacy-ability to use computers and required software effectively and efficiently in the working environment.
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
• Able to communicate frequently and effectively by phone and simultaneously handle multiple phone lines
• Must be available to take calls during the evening and weekends and work Saturdays as needed
• Minimum High School Diploma or GED required; Bachelor degree preferresd.
• Successful performance in Carrier Sales Support role.
• Successful completion of CTB certification.

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